Our happiness team is always here to assist.
Common purchase queries answered
Payments & Orders
Currently we have only one way to checkout is Cash on Delivery (COD). This means you don’t have to pay before the product can be received. You can pay the price directly after receiving the product in your hands
Yes, cash on delivery is available on select pin codes. Please make the payment to the full order amount to the shipping provider at the time of delivery.
Yes, shopping on our Website is completely safe. We use leading payment gateway providers that are Verisign Secured and PCI Compliant. At no point during the payment process do we handle your banking and card details, or store your banking and card details after the order is placed.
Yes, the prices on the Website are inclusive of all taxes.
If you need to swap an item
Returns and Exchanges
Once your order is shipped, you will receive a confirmation email with a tracking number.
*If you’ve just received a shipment notification, please allow 1 to 3 business days for the tracking information to be updated in the courier’s system.
If you have any concerns with your order, please contact our Support Team at firstname.lastname@example.org, and they will be glad to assist you. Most emails are answered within 1 business day.
All orders are processed within 1 to 2 business days (excluding weekends, holidays and first day of your order to be able to change or cancel your order) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
After receiving the shipping confirmation email, please wait from 4-5 business days to get your item. We will do all our best to get it as fast as we can.
Your order will be shipped Free of charge with Standard shipping.